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S.U.C.C.E.S.S. to Provide Crucial Pre-Arrival Services for Newcomers

Source: Immigration, Refugees and Citizenship Canada

Government Funding for Pre-Arrival Services

January 3, 2019—Vancouver, BC—Canada continues to enhance its immigration program by focusing on pre-arrival settlement services. These services are crucial for helping newcomers, including refugees, gather vital information and support before their arrival in Canada. To facilitate this, the Immigration, Refugees and Citizenship Canada (IRCC) has allocated $22.4 million to fund S.U.C.C.E.S.S.

Comprehensive Support from S.U.C.C.E.S.S.

January 3, 2019—Vancouver, BC—With the support of IRCC, S.U.C.C.E.S.S. will provide extensive pre-arrival services that empower immigrants to make informed decisions about their future in Canada. This funding enables S.U.C.C.E.S.S. to deliver national-level information, orientation, and referrals to economic and family-class clients. Their offerings include online and on-ground services abroad, featuring specialized support for youth, LGBTQ2S+ individuals, and other groups.

S.U.C.C.E.S.S. will also offer online employment services, equipping newcomers with insights into the Canadian work environment and essential soft skills. This initiative aligns with IRCC’s revamped pre-arrival services program, aiming to enhance newcomers’ integration by:

  • Connecting clients with essential information and services through a user-friendly process;
  • Providing pre-arrival services to Francophones via a collaborative partnership;
  • Offering varied employment services to improve job prospects;
  • Encouraging application for job licensure prior to arrival, if necessary;
  • Linking clients to settlement services across Canada.

Statements of Support

“Providing services to newcomers before they arrive in Canada is critical to successful integration. These services help newcomers make decisions about the life they want to live in Canada as early as possible in their immigration journey. I’m proud that my department has put in the work to shape a pre-arrival program that will deliver consistent, high quality client-centered services to people around the world.”

– The Honourable Ahmed Hussen, Minister of Immigration, Refugees and Citizenship

“S.U.C.C.E.S.S. is honoured to be selected as a pre-arrival service provider as part of today’s announcement. Since 2008, our Active Engagement and Integration Project (AEIP) has delivered pre-arrival settlement services to more than 14,800 newcomers to Canada. The Minister’s announcement reaffirms the work that the AEIP has been doing and we are grateful for the opportunity to assist even more newcomers in partnership with IRCC in the years to come.”

– Queenie Choo, CEO of S.U.C.C.E.S.S.

Key Program Insights

  • IRCC initiated an expression of interest in May 2018, inviting proposals for pre-arrival services targeting economic/family classes and Francophones. Sixteen proficient service providers with established partnerships were chosen to deliver virtual and physical services globally, starting January 1, 2019.
  • Funding for these 16 organizations is approximately $113 million, covering up to 2023.
  • Canada has supported pre-arrival services since 1998, initially for refugees, and extended to other immigrants in 2001.
  • In-person services will be provided in China, India, and the Philippines, with a Francophone pilot project in Morocco.

Contact Information

Contacts for media only

Mathieu Genest
Minister’s Office
Immigration, Refugees and Citizenship Canada
613-954-1064

Media Relations
Communications Branch
Immigration, Refugees and Citizenship Canada
613-952-1650
IRCC.COMMMediaRelations-RelationsmediasCOMM.IRCC@cic.gc.ca

Frequently Asked Questions

What is the goal of pre-arrival services?

These services aim to equip newcomers with essential information and support before they arrive in Canada, aiding their integration into Canadian society.

Who will benefit from the pre-arrival services offered by S.U.C.C.E.S.S.?

The services target economic, family-class immigrants, and specific groups such as youth and LGBTQ2S+, providing tailored support for each category.

Where will the in-person services be available?

In-person services will be available in China, India, and the Philippines, with a pilot project for Francophone services in Morocco.

How is the program funded?

The IRCC has allocated approximately $113 million to fund 16 service providers from 2019 to 2023, ensuring broad coverage and support.

When did Canada start funding pre-arrival services?

Canada began funding pre-arrival services in 1998, initially for refugees, and expanded to include other immigrant categories in 2001.

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